Josh Gutierrez
Josh Gutierrez
Service Manager
65 Reviews
Since: 2002
Years at WA Air Conditioning: 18 Years
Overall Experience: 18 Years
Josh brings 18 years of experience and loyalty to W A. His commitment to excellence and customer service precedes him. He is highly certified and has a degree in business management.
“Just moved – needed an honest evaluation on move in day”
“They are amazing and super friendly. Been using them for a few years and Josh has always been super helpful and quick.”
“The technician was very knowledgeable and courteous. We called to to a plugged drain pan line. He also checked our system and found a bad relay which saved us money finding it now rather than later. We are very pleased with the service provided.”
“Josh did an excellent job troubleshooting the problem with our a/c. He discovered a problem in our breaker box. He was able to come up with a solution that would allow our a/c to continue working until we get an electrician fix the problem in our breaker box. Thank you Josh!”
“Josh was very polite and got the job done fast”
“Best AC Company for honesty, reliability, integrity & knowledgeability! Been using this company for almost 12 years. You can totally count on satisfaction guaranteed on everything from A-Z. You will not find anyone that goes the extra mile and works above & beyond for customer satisfaction like WA does! The office personnel, installers, technicians & owners are always polite & willing to please their customers 100%! Thank you Craig for hiring the very best people to represent your outstanding successful company. I cannot brag enough for every person involved in our recent AC replacement. Craig, you should be so proud having these people representing you in such an outstanding way. Thank you Josh for always keeping us well maintained & for being my own personal technician! Scott did an amazing job overseeing & helping with the replacement. The 3 installers (Javier, Emilio & Austin) provided superb workmanship assuring everything was perfected very neatly. It’s pretty amazing watching these guys work hand in hand together. Their personalities & performance was unbelievable! WA Air Conditioning will always be my go to AC Company! It’s very rare to find such an honorable company. Thank you all for patiently taking the time to answer my questions & explaining things.”
“Josh is knowledgeable and always discusses with us the problem and the possible solutions. He always researches problems and finds the correct solution.”
“Phenomenal customer service from these gentleman. They went ABOVE and BEYOND in this cool Texas heat sitting up in our attic to fix the issue to get our unit working. We will never use another company, you won’t regret calling them!”
“Austin arrived and found out the fan blower in the outdoor unit was bad along with a contact. At first he thought that the part would have to be ordered and he called Josh. After discussing it and making sure it was the outdoor unit, Josh thought there was one in the shop. He found it and brought it by and Austin and Josh changed out the parts needed and now we are just waiting for the temperature to go down.
Both, Austin and Josh were very polite and explained things to where I could understand. My husband is disabled and it would have been hard on us to relocate temporarily. Austin had asked Josh about putting in a window unit if they didn’t have the part. I’m glad they didn’t have to do that but appreciate that Austin thought about it.
I even signed up for maintenance so I can be sure the unit is operating efficiently.
Thank you Austin and Josh for helping us.”